Return Policy for Biasharaspot

At Biasharaspot, we want to ensure a hassle-free shopping experience. This return policy outlines the conditions under which products can be returned and how the return process works for both buyers and sellers.

1. Eligibility for Returns
Returns may be accepted under the following conditions:

• Damaged or Defective Products: If the product is received damaged or defective, buyers are eligible for a return.
• Incorrect Products: If the buyer receives a product that does not match the order (e.g., wrong size, color, or model), it can be returned.
• Unwanted Products: If the buyer is unsatisfied with the product, they may return it, provided it is unused, in original packaging, and in resalable condition.

Return requests must be initiated within 7 days of receiving the product. For specific cases like non-delivery or wrong items, please contact Biasharaspot customer service as soon as possible.

2. Return Process
To initiate a return, the buyer must:

• Contact Biasharaspot customer support or the seller directly through the platform’s designated channels.
• Provide the order number, reason for the return, and, if applicable, photos or evidence of the issue (e.g., damaged product).
• Await approval from the seller or Biasharaspot. Once approved, instructions for the return will be provided.

3. Condition of Returned Products
Products must be returned in their original condition, including:

• Original packaging, tags, and labels intact.
• All accessories, manuals, and documentation included.
• No signs of wear or use (for unwanted items).

4. Return Shipping Costs
The buyer may be responsible for return shipping costs unless:

• The product was damaged, defective, or incorrect upon arrival.
• The seller has a policy covering return shipping costs.

The shipping method for returns should be tracked to ensure the safe return of the product.

5. Non-Returnable Items
Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers).
• Custom-made or personalized products.
• Clearance, final sale, or promotional items (unless damaged or defective).
• Digital products (e.g., e-books, software).

6. Refund After Return
Once the product is received and inspected by the seller, a refund will be processed within 7–10 business days. Refunds will be issued to the original payment method. If the return is due to a defect or incorrect item, the seller may offer a replacement instead of a refund, depending on availability.

7. Cancellations
If a buyer cancels an order before it is shipped, no return is required, and a full refund will be processed. If the item has already been shipped, the standard return process applies.

8. Dispute Resolution
If there is a disagreement regarding a return, Biasharaspot will step in to mediate between the buyer and seller. Biasharaspot’s decision will be based on our return policy and any evidence provided by both parties.

9. Changes to Return Policy
Biasharaspot reserves the right to amend this return policy at any time. Changes will be communicated through the platform or via email.

For any questions regarding returns, please contact us at [Your Contact Information].

By using Biasharaspot, you agree to this return policy.